Your choice! It starts on your first check-in.

You can renew online or at the gym reception any time. Just make sure to do it before it expires to avoid any interruption to your climbing flow.

You can opt to start your subsequent membership anytime you want, and it does not need to be continuous.

Nope — your membership is just for you. You're special, and so is your membership.

Yes!

For 3 months members, you may pause your 3 months membership for up to 21 days in 1 block.
For 12 months membership holders, you can pause for up to 60 days in 2 blocks.

Speak to us to pause your membership!

Please note that you will not be able to check-in while your membership is paused.

We understand that plans can change. Our memberships are designed to offer flexibility. They’re commitment-free, competitively priced, and don’t include initiation or cancellation fees.

Because of this simple and upfront pricing model, we’re unable to offer refunds once a membership has been purchased.

Use the BETA app anytime to view your membership status, start date, and expiry.

If you have existing passes with an expiry date, we recommend using those first before activating your membership.

Prefer to start climbing with your membership right away? No problem, you can gift your unused passes to a friend and kick off your membership ASAP.